Cognos Express: Xcelerator Installation Error

Cognos Express: Xcelerator Installation Error (Previous Installation Detected)

This is a pretty common error even though you have correctly uninstalled the software via Control Panel or using the uninstall executable.

The solution is to actually remove and delete the folder:

C:Program Files (x86)Zero G Registry

This folder may be hidden, so in order to see it you will need to Show Hidden Folders and Files under the Folder Options of Windows Explorer. Please ensure you back up the folder beforehand.

 

Get more Cognos Tech Tips here.

Want help generating actionable data you can trust? Learn how QMetrix can assist with Cognos Analytics.

Related Articles

Stay in touch

Get the latest insights from QMetrix straight in you inbox.

Scroll to Top

This website uses cookies to ensure you get the best experience on our website. More Information

Skip to content